Requirements
Only a select few AUXCOMM leaders will liase with HCOHSEM and have access to WebEOC. If you are
interested in AUXCOMM qualification, you need to:
- Take the AUXC course (talk to your EC or the DEC for schedule),
- Complete your taskbook and
- Get the Texas Division of Emergency Management (TDEM) to sign off on it
Once you get AUXCOMM certification, are selected for and are granted access you can log onto WebEOC.
There is a ‘Forgot Password’ function on that page.
For more information on AUXCOMM, see here
If you have problems OTHER THAN password/login issues, contact WebEOC Support via email at Support
For other technical issues, contact Logistics at HCOHSEM via email at logistics@oem.hctx.net and NOT the
WebEOC Administrator or through any other WebEOC method.
IMPORTANT!
Accounts will become locked if they are left inactive for more than six months. This indicates that the users are
possibly no longer active and don’t need access to WEBEOC. This is why its imperative to log on monthly.
Classes are scheduled periodically for new users and can be requested through the “Support” link above/speak with your
EC or DEC. A new user’s account will be created at the time the user receives training, completes their taskbook and is
signed off as indicated above. If your password becomes inactive, contact WebEOC support via the email.
AT NO TIME SHOULD AN ARES WEBEOC USER CONTACT THE WEBEOC ADMINISTRATOR. All communications must
go through “logistics@oem.hctx.net”.